All 14
Open 7
In review 3
Resolved 30d 18
| Code | Type | Subject | Severity | Status | Reporter | Assignee | Age | Comments |
|---|
Reported 2
Wet pack on BATCH-AC1-0021
medINC-2026-0046 · BATCH-AC1-0021 · 12m ago
Rita
1
Wet pack on SET-INST-0058
medINC-2026-0047 · 4m ago
Amir
Investigating 1
Wet pack — BATCH-AC1-0019
medINC-2026-0042 · 2h ago · 4 comments
Amir Khan
4
Quarantined 1
BI failure — full batch
highINC-2026-0041 · 6h · 8 comments
Priya Menon
Resolved 2
Wet pack — BATCH-AC2-0011
medINC-2026-0040 · 1d
Wet pack — BATCH-AC1-0017
medINC-2026-0038 · 2d
Closed 1
Vendor defect
medINC-2026-0039 · 3d
Wet pack on BATCH-AC1-0019
INC-2026-0042 · Wet Pack incident type · medium
Rita reported visible moisture inside the SMS wrap when opening packs from BATCH-AC1-0019. Multiple sets affected. Possible cause: prolonged exhaust phase or wrap saturation. Need to inspect autoclave drying cycle parameters and review wrap supplier lot.
subject: batches/BATCH-AC1-0019subject: set_instances/SET-INST-0044equipment: AC-001
Status workflow
reportedinvestigatingquarantinedresolvedclosed
Comments · 4
RS
Opened pack from BATCH-AC1-0019, found visible moisture on inner wrap. Repeated on second set. Attaching photos.
wetpack_01.jpg wetpack_02.jpg
AK
Acknowledged. Quarantining batch immediately. Will pull AC-001 cycle log and check exhaust phase duration.
RG
Pulled cycle telemetry. Exhaust ran for 14m vs configured 18m — possible drain valve obstruction. Will inspect after current cycle completes.
PM
Group quality auditor (Mitesh) notified. If root cause is drain valve, also check AC-002 for same issue.
internal · not visible to OT
Properties
TypeWet Pack
Severitymedium
Statusinvestigating
ReporterRita Sharma
AssigneeAmir Khan · CSSD Mgr
Reported2026-05-19 12:18
Age2h 22m
HospitalApollo Indore
Linked items
BatchBATCH-AC1-0019
Set instanceSET-INST-0044
EquipmentAC-001
Patient case— not yet dispatched
Notifications fired
in_app · CSSD Manager14:35
email · Hospital Admin14:35
in_app · BME Engineer14:50
Status history
reported → investigating
14:48 · Amir Khan · "Quarantining batch. Investigating root cause."
incident reported
14:35 · Rita Sharma · auto-created
Each incident type has its own status_workflow (JSON array) and per-action permissions (relational, post v2.1). Group-mandatory types cannot be deactivated.
Wet Pack
INC_WETPACKgroup-mandatory
reportedinvestigatingquarantinedresolvedclosed
Severity defaultmedium
Notifyin_app · email
BI Failure
INC_BI_FAILgroup-mandatory
reportedbatch_quarantinedroot_cause_reviewpatient_impact_checkresolvedclosed
Severity defaulthigh
Auto-recall batchyes
Missing Instrument
INC_MISSreportedsearchingresolvedclosed
Damaged Instrument
INC_DAMAGEreportedinspectingrepaircondemnedclosed
Replaces the JSON-based
permissions_json column (deprecated post v2.1) with a relational incident_type_permissions table — proper RBAC, queryable, audit-friendly.Wet Pack — action × role grid
| Action | CSSD Tech | CSSD Manager | Hospital Admin | Group Auditor | BME | Surgeon |
|---|---|---|---|---|---|---|
| create | ✓ | ✓ | ✓ | — | ✓ | — |
| assign | — | ✓ | ✓ | ✓ | — | — |
| transition | — | ✓ | ✓ | — | ✓ | — |
| comment | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| resolve | — | ✓ | ✓ | — | — | — |
| close | — | — | ✓ | — | — | — |
| reopen | — | ✓ | ✓ | ✓ | — | — |