Hospitals
4
all active
Total users
237
12 group-scoped
Active sets (group)
612
across all CSSDs
Group SLA breaches (7d)
14
-22% week-over-week
Hospital scorecard
Last 7dAll inventory types
AI
Apollo Indore
AP-IND · 350 beds · mid
148
Sets
215m
TAT
5
Incidents
AC
Apollo Chennai
AP-CHE · 720 beds · large
312
Sets
198m
TAT
2
Incidents
AB
Apollo Bangalore
AP-BLR · 450 beds · large
196
Sets
221m
TAT
4
Incidents
AH
Apollo Hyderabad
AP-HYD · 400 beds · mid
175
Sets
208m
TAT
3
Incidents
Group KPI roll-up
Avg TAT
210m
BI pass rate
99.1%
Dispatch on-time
92%
Defect rate
0.7%
Inventory utilisation
79%
Hospitals at-a-glance heatmap · SLA breaches by day
M
T
W
T
F
S
S
Indore
0
2
1
3
5
2
1
Chennai
0
0
1
0
1
0
0
Bangalore
1
2
0
2
1
0
1
Hyderabad
0
1
1
0
2
1
0
Recent group-level activity
Apollo Indore — Sterilizer AC-003 fault
14:22 · WO-2026-0150 opened · 2h SLA · BME assigned
Group policy update — min_sterile_validity_days raised to 180
10:14 · cascaded to 4 hospitals · 0 conflicts
Vendor performance dashboard refreshed
08:00 · Aesculap defect rate up 0.3 pp this week
Apollo Hyderabad — onboarding milestone
Yesterday · UML coverage 78% · ready for go-live review
| Hospital | City | Tier | Beds | Users | Status | Onboarded | UML adoption |
|---|---|---|---|---|---|---|---|
| Apollo Indore | Indore | mid | 350 | 56 | active | 2025-09-01 | 72% |
| Apollo Chennai | Chennai | large | 720 | 98 | active | 2025-11-15 | 81% |
| Apollo Bangalore | Bangalore | large | 450 | 61 | active | 2025-12-08 | 68% |
| Apollo Hyderabad | Hyderabad | mid | 400 | 22 | onboarding | 2026-04-22 | 78% |
Policies set here cascade as minimums for safety and maximums for risk. Member hospitals can be stricter, never weaker.
Sterile validity
min_sterile_validity_days
Minimum days a sterile set remains valid post-cycle
180
cascading
4 / 4 hospitals comply
max_use_cycles_overrides
Group ceiling per instrument category
surgical: 300
cascading
4 / 4 comply
Incident reporting
mandatory_incident_reporting
Hospital must have these incident types active
wet_pack bi_failure
cascading
all enforced
Security & compliance
mfa_required_roles
Roles for which MFA cannot be disabled
7 roles
cascading
237 / 237 users compliant
audit_retention_years
Minimum audit log retention
7
cascading
configured
phi_export_allowed
Whether PHI can be exported in reports
false
override allowed
2 waivers granted
| Role | Short code | Inherits from | Members | Permissions |
|---|---|---|---|---|
| Apollo Group Admin | apollo_group_admin | — | 3 | Full · 132 permissions |
| Apollo Group Quality Auditor | apollo_group_qa | apollo_group_read | 5 | Read · file incidents · 38 permissions |
| Apollo Group BME Coordinator | apollo_group_bme | — | 2 | BME assets across all hospitals · 21 permissions |
| Apollo Group Procurement | apollo_group_proc | — | 2 | Bulk + vendor data · 14 permissions |
TAT (Turnaround Time, minutes) — last 30 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Apollo Indore
218
245
210
252
280
236
215
Apollo Chennai
198
192
205
199
210
195
198
Apollo Bangalore
221
240
215
238
225
218
220
Apollo Hyderabad
208
211
198
234
215
208
202
≤220m220-260m>260m
BI Pass Rate
99.1%
Target: 99% · last 30 days
Dispatch on-time
92%
Target: 95% · trending up
Batch failure rate
0.7%
Target: ≤1% · within
| Vendor | Used at | Items supplied | Damage rate | Failure rate | On-time delivery | Incidents | Score |
|---|---|---|---|---|---|---|---|
| Aesculap | 4 hospitals | 1,247 | 2.1% | 0.4% | 96% | 3 | 87 |
| B.Braun | 4 hospitals | 892 | 1.4% | 0.3% | 94% | 1 | 91 |
| Ethicon | 4 hospitals | 2,156 | 0.8% | 0.2% | 98% | 0 | 96 |
| Steris | 3 hospitals | 14 | — | 7.1% | 86% | 2 | 72 |
| BD India | 4 hospitals | 3,847 | 0.6% | 0.1% | 88% | 1 | 89 |
| Local supplier (Indore) | 1 hospital | 412 | 5.8% | 2.4% | 95% | 8 | 62 |
Open incidents
14
3 critical · 5 high
MTTR (mean time to resolve)
3.2d
-0.4d vs last month
Recurring root causes
Wet pack ×11Damaged inst ×7Missing inst ×6
Incident type distribution by hospital (30d)
| Type | Indore | Chennai | Bangalore | Hyderabad | Group total |
|---|---|---|---|---|---|
| Wet pack | 5 | 2 | 3 | 1 | 11 |
| BI failure | 1 | 0 | 0 | 0 | 1 |
| Missing instrument | 2 | 1 | 2 | 1 | 6 |
| Damaged instrument | 3 | 1 | 2 | 1 | 7 |
| Sterilizer fault | 1 | 0 | 1 | 0 | 2 |
| Vendor defect | 2 | 0 | 1 | 0 | 3 |
Cross-hospital audit view. RLS scopes you to events from your group's hospitals only. SHA-256 hash chain verified per hospital.
| When | Hospital | Entity | Entity ID | Action | Actor | Outcome |
|---|---|---|---|---|---|---|
| 2026-05-19 06:48 | Apollo Indore | users | U-0042 | login | Rita Sharma | success |
| 2026-05-18 14:22 | Apollo Indore | batches | BATCH-AC1-0019 | transition | system | recalled |
| 2026-05-18 10:14 | Group | hospital_groups.policies | APOLLO | update | Mitesh Parmar | success · 4 hospitals notified |
| 2026-05-18 09:11 | Apollo Chennai | incidents | INC-2026-0040 | transition | Karthik N | resolved |
| 2026-05-18 08:47 | Apollo Bangalore | set_instances | SET-INST-1149 | dispatch | Geeta Rao | success |
2 conflicts detected after group policy update on 2026-05-18. Apollo Hyderabad has settings weaker than the new group minimum. Resolution required before next quarter audit.
Conflict 1 · min_sterile_validity_days
policy violationNew group minimum180
Apollo Hyderabad current150
Affected sets~240 set_instances
Reason for divergenceOnboarding default · pre-update
RiskSets that would have validity 150-179d will be flagged as non-compliant
Conflict 2 · mfa_required_roles
resolvableNew group requirement7 roles require MFA
Apollo Hyderabad enforced5 roles
Affected users14 users · BME engineers + procurement
Resolution pathForce MFA enrolment on next login
User-visible message"Your account requires MFA setup — please scan the QR code"