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Active assignments
Apollo Indore — Hospital Admin
Full hospital scope · CSSD + BME + Bulk + Compliance
Apollo Indore — CSSD Technician
CSSD department · floor stations · packing/sterilizing
Apollo Group — Quality Auditor
Read-only across Apollo chain · 4 hospitals
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Account & Preferences

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RS
Rita Sharma
rita.sharma@apollo.in · Employee EMP-AP-IND-0042
CSSD Technician · Apollo Indore Surgeon access — Apollo Chennai MFA enabled
Security
PasswordUpdated 14 days ago · Change
MFA methodTOTP (Authy) · Add WebAuthn
Backup codes4 of 10 remaining · Regenerate
Last login2026-05-19 06:48 · 10.0.42.18
Active sessions2 · Manage
Preferences
Theme
LanguageEnglish · Change
TimezoneAsia/Kolkata (UTC+05:30)
NotificationsIn-app + Email · Configure
Date formatYYYY-MM-DD
Audit trail — your recent activity
WhenEventIPOutcome
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Notifications

5 unread · auto-delivered via in-app, email, sms, push, or webhook
All 12
Critical 2
Mentions
System
Sterilizer AC-003 fault
Pre-vacuum leak test failed. Cycle aborted. Work order WO-2026-0150 opened.
14:22 · Apollo Indore CSSD
BI failure — BATCH-AC1-0019 recalled
Biological indicator returned 'fail'. 6 sets in batch quarantined. Patient impact check required.
14:18 · Apollo Indore CSSD
IV Cannula 18G — low stock
On-hand 11 / reorder threshold 30 / lead time 7 days. Reorder draft created.
12:08 · Apollo Indore Stores
2 items near max-use-cycle
UIM-SCS-MET-0012 (199/200), UIM-FRC-MAY-0005 (218/300). Consider rotating out.
10:15 · Apollo Indore CSSD
BATCH-AC1-0020 ready for release
All indicator results pass. Awaiting supervisor approval to release to sterile store.
12:36 · Apollo Indore CSSD
Implant recall — LOT-TI-0482 affected
1 unit in inventory, 0 in patients. Quarantine action complete.
09:47 · Apollo Indore
Priya Menon mentioned you on INC-2026-0044
"@rita please add the inspection photo from yesterday's pre-pack."
Yesterday · Apollo Indore

Help & documentation

Role-specific guides, keyboard shortcuts, and contact
For technicians
Station-by-station guide. PIN flow. Batch composition. Recall handling.
For surgeons
OT readiness checks. Set requests. Surgeon preferences. Implant scan.
For hospital admins
Workflow editor walkthrough. User management. Incident types. Compliance reports.
Keyboard shortcuts
Global search⌘ K
Toggle dark / light⌥ T
Open notificationsN
Quick scanS
Jump to dashboardG then D
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PSF support team · SLA: 1h ack · in-app chat fastest
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Reach us
In-app chatavg 3m first reply
Emailsupport@pivotsmartflow.io
India phone (24/7)+91 80 4000 9990
Status pagestatus.pivotsmartflow.io
SLA
P0 critical15 min ack · 1h fix
P1 high1h ack · 4h fix
P2 mediumNext business day
P3 low3 business days
My recent tickets
TICK-2026-0098resolved
TICK-2026-0094in progress
TICK-2026-0091resolved
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